Category: Events

Events sponsored by TechServ.

Categories
Announcements Events Weekly Meetings

Join Us Tomorrow For Going National

Howdy folks!

We will not be having a meeting tomorrow (20 Nov 2014) as we are having an event for Computer Science Education Week instead.

Please join us at 7:30pm on the 2nd floor of Ross Commons (34th and Powelton) for a screening of “Going National,” a documentary of the arrival of the microcomputer (primarily the Macintosh) at Drexel in the 1980’s. This event is free and open to the public. We will have popcorn for you to enjoy as well as classic Macintosh systems to try (please don’t mix the two together.)

This event is a part of Computer Science Education Week at Drexel and was made possible with the support of the College of Computing and Informatics and the Drexel University Archives.

Please RSVP if you plan to attend.

Categories
Events

Community Genius Bar – Saturday, August 16, 2014

GeniusBarFull-Aug16

TechServ is pleased to announce we will be holding another one of our free Community Genius Bars on August 16th from 9:00am until 3:00pm at HELP Philadelphia. If you have a computer that is having technical difficulties, bring it in and we’ll check it out.

HELP Philadelphia is located at:
6250 Eastwick Ave
Philadelphia, PA 19142

Sometimes, there are issues that are too complex to fix on the spot. We also cannot guarantee a fix we make will be permanent nor that it is the best fix possible, but we’ll always try our best. If your device is in still under warranty, we recommend contacting your manufacturer’s support instead, but we’ll still be happy to take a look.

Some helpful things for both you and us:

  • If your repair is something that requires an expensive and unique replacement part, the most common example being  “the screen on my device is smashed”, we will likely NOT BE ABLE TO HELP. This is because
    • 1) it requires a complete screen replacement – these parts are expensive and unique to manufacturers (i.e. we would have to have replacement screens for every make and model device possible, which is not feasible. Think how certain cars parts can’t be swapped between cars!)
    • 2) screen replacement often takes several hours to complete – spanning longer than the duration of the event.
  • In contrast to the above point, software based repairs or repairs that use non-manufacturer-specific hardware are perfect for these types of events. (Think ‘car oil change’ type work!)
  • If bringing a laptop or tablet computer, please bring your power adapter as well.
  • If bringing a desktop, please bring just the desktop. We’ll have power cords and monitors with us. However, if your issue is with your monitor, do bring it along and we’ll take a look at it.

For additional information or questions please email techserv@drexel.edu.

Categories
Events

On-Campus Community Genius Bar 10 May 2014

For the first time since 2012, we’re thrilled to announce that we will be holding a Genius Bar on campus at Drexel. We’ll be at the Library Learning Terrace from 1pm until 6pm. As usual, this event is free and open to both everyone at Drexel and the general public.

The Library Learning Terrace is located at:

Race Street Residences

33rd and Race Streets (3300 Race Street)

Philadelphia, PA 19104

Sometimes, there are issues that are too complex to fix on the spot. We also cannot guarantee a fix we make will be permanent nor that it is the best fix possible, but we’ll always try our best. If your device is in still under warranty, we recommend contacting your manufacturer’s support instead, but we’ll still be happy to take a look. 

Some helpful things for both you and us:

  • If your repair is something that requires an expensive and unique replacement part, the most common example being  “the screen on my device is smashed”, we will likely NOT BE ABLE TO HELP. This is because
    • 1) it requires a complete screen replacement – these parts are expensive and unique to manufacturers (i.e. we would have to have replacement screens for every make and model device possible, which is not feasible. Think how certain cars parts can’t be swapped between cars!)
    • 2) screen replacement often takes several hours to complete – spanning longer than the duration of the event.
  • In contrast to the above point, software based repairs or repairs that use non-manufacturer-specific hardware are perfect for these types of events. (Think ‘car oil change’ type work!)
  • If bringing a laptop or tablet computer, please bring your power adapter as well.
  • If bringing a desktop, please bring just the desktop. We’ll have power cords and monitors with us. However, if your issue is with your monitor, do bring it along and we’ll take a look at it.

For additional information or questions please email techserv@drexel.edu.

TechServ would like to extend our thanks to the Drexel University Libraries for graciously allowing us to use the Library Learning Terrace for this event.

GeniusBarFull-May10

Categories
Announcements Events Weekly Meetings

No Meeting Thursday, Party Instead

Yes, we’re really having a party Thursday instead of a meeting. This Thursday, we’re celebrating the release of Ubuntu 14.04, our operating system of choice on the systems we refurbish. Come join us from 7.30-10pm in Greenwalt Conference Room A in the basement of Creese. This event is open to everyone, and, like Ubuntu, is free.

We hope to see you there.

UbuntuReleaseParty

Categories
Announcements Events

Community Genius Bar – 8 Mar 2014

It’s that time of year again. TechServ is pleased to announced we will be holding another one of our free genius bars on March 8th from 9:30am until 2pm at the People’s Emergency Center. If you have a computer that is having technical difficulties, bring it in and we’ll check it out. We’ll fix it if we can, but sometimes, there are issues that are too complex to fix on the spot. We also cannot guarantee a fix we make will be permanent nor that it is the best fix possible, but we’ll always try our best. If your device is in still under warranty, we recommend contacting your manufacturer’s support instead, but we’ll still be happy to take a look. 

The People’s Emergency Center is located at:

325 N. 39th Street
Philadelphia, PA 19104

Some helpful things for both you and us:

  • If bringing a laptop or tablet computer, please bring your power adapter as well.
  • If bringing a desktop, please bring just the desktop. We’ll have power cords and monitors with us. However, if your issue is with your monitor, do bring it along and we’ll take a look at it.
  • For additional information please email techserv@drexel.edu.

 

Has this ever happened to you?

OK, maybe not exactly like that, but let’s face it, computer problems happen.

We get that. We’ll be there to help you go from this:

To this:

IMG_1772

 

(Editor’s note: TechServ apologizes for the remarkably bad attempt at being funny by our Head of Special Projects. Clearly Australia’s relaxed nature has rubbed off on him too much. Rest assured we have dispatched a team of highly trained drop bears to remedy the situation. We’re told this solution looked like this.)