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Please Join Us For Our Summer Genius Bar

Post author By admin
Post date August 5, 2015

Drexel TechServ is excited to announce that we will be hosting our next Community Genius Bar on Saturday, August 8, 2015, 10:00AM-2:00PM!

The location for this Genius Bar will be:
The Dornsife Center

3509 Spring Garden Street

Philadelphia, PA 19104

The event will take place in the School Building (Ryan Hall) S109 and street parking will be available.

We are looking forward to helping you with any and all of your technological needs, but here are some reminders to help us “Serv” you better.

If you are bringing a laptop or tablet computer, please bring your power adapter as well.
If you are bringing a desktop, please bring just the desktop. We’ll have power cords and monitors with us. However, if your issue is with your monitor, do bring it along and we’ll take a look at it.
Sometimes, there are issues that are too complex to fix on the spot. We also cannot guarantee a fix we make will be permanent nor that it is the best fix possible, but we’ll always try our best. If your device is in still under warranty, we recommend contacting your manufacturer’s support instead, but we’ll still be happy to take a look.
If your repair is something that requires an expensive and unique replacement part, the most common example being “the screen on my device is smashed”, we will likely NOT BE ABLE TO HELP. This is because
- 1) it requires a complete screen replacement – these parts are expensive and unique to manufacturers (i.e. we would have to have replacement screens for every make and model device possible, which is not feasible. Think how certain cars parts can’t be swapped between cars!)
- 2) screen replacement often takes several hours to complete – spanning longer than the duration of the event.
In contrast to the above point, software based repairs or repairs that use non-manufacturer-specific hardware are perfect for these types of events. (Think ‘car oil change’ type work!)

We hope to see you there!

Uncategorized

We’ve moved!

Post author By admin
Post date July 23, 2015

Hi all!

It’s been busy here at TechServ over the past few months as we moved to our new office – MacAlister 3014. We are excited to be sharing this office with DragonLAN and Drexel’s Linux User Group!

Feel free to stop by for a meeting any Wednesday or Thursday 6-8 PM, as we are finally back up and running. Membership is open to everyone at Drexel and you don’t need any technical background to join. If you join us, we’ll show and teach you everything you need to know.

We look forward to Serving with you!

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Farewell from Stephen

Post author By
Post date June 8, 2015

Howdy folks,

Stephen here one last time. Saturday evening was my last night at TechServ as both Head of Special Projects and Vice President on account of graduation. Eric Rock will be assuming my role of Vice President effective immediately, and Head of Special Projects is being merged into other existing positions.

TechServ has grown substantially from when I started during my Freshmen year five years ago. It still is growing, and even with the discontinuation of our main source of new members, a course called UNIV-101, the eight new members who joined us in September and remain with us now is a very positive sign for the future. Later this month, TechServ will be moving from its long-time home of MacAlister 0020 to a new space on the third floor, which will be shared with a new Linux Users Group and DragonLAN, the latter of which we have collaborated with previously. As we use Ubuntu at TechServ, I expect many new collaborations to come with the new office mates.

The future looks bright for TechServ, and while the new space will be shared with two other groups, it will provide much-needed space, and I expect new, very strong, interdisciplinary bonds to be formed among TechServ and the organizations the room will be shared with.

For our WebServ clients, your main point of contact will transition to our System Administrators. If you need them, they can be reached via our main email of techserv[at]drexel[dot]edu. It will be shared with them via Trello, a tool used internally.

I wish the best of luck to TechServ, and I’m confident it will continue to go strong as new officers take the helm both over the summer and at the start of the next academic year in September. I’m also sure those new officers will have a fantastic team of members supporting them.

Announcements

April Fools: Introducing CatServ

Post author By
Post date April 1, 2015

When we launched WebServ four years ago, our mission was to provide free, easy to use hosting to all recognized student organizations at Drexel. Over the years, we’ve learned about our users’ needs and the internet in general. Two of the major things things we have learned are: one, people love sharing pictures and two, there are some really terrible site designs out there.

Today, we’re launching a new service with both of those in mind.

CatServ is a new service we’re launching with the mission to raise awareness of cats on the internet. We found that many of the photos shared on the internet are of cats, but they’re spread across several different sites and networks that offer inconsistent experiences. We’ve taken everything we’ve learned from WebServ to launch CatServ Photos: free, unlimited hosting for photos of cats. In our efforts to keep CatServ Photos as easy to use as possible, we developed another product, CatServ Usability. We designed CatServ Photos to be so easy to use, a cat could use it. CatServ Usability tests your site design to see if a cat could use it. For the first year, CatServ Usability is also free.

We’re very excited about CatServ, and we hope that you’ll join us on our newest adventure.

Uncategorized

Spring Term Meetings Begin Tonight

Post author By
Post date March 30, 2015

Howdy folks! Meetings for this term will begin tonight and will be Mondays and Wednesdays from 6-8pm this term. If you need help finding us, directions are available on the Weekly Meetings page.

See you tonight at 6!